FAQ
Where is the festival located?
Conditions of Entry
Conditions of Entry to the Big Chill Festival can be viewed here. (PDF document).
Age of ticket holders
Children under 1 are free. Children between the ages of 0-17 must have a ticket to enter and be accompanied by a paying adult. Alcohol is only permitted to those 18+ with valid photo ID.
Accessibility
Disabled parking and viewing platforms are available onsite. During busy periods priority is given to patrons in wheelchairs. Accessible toilets are located throughout the festival. For locations see the festival map.
The Big Chill Festival supports the Companion Card program.
Companion Card holders qualify for a second ticket at no cost for their companion. Please contact The Big Chill Festival directly at events@armidale.nsw.gov.au to assist with your booking.
Event HQ
Ready to assist with all your festival enquiries, the Big Chill Event Headquarters (HQ) is located near the front entry gate.
Merchandise
Grab your iconic Big Chill Festival merch every day on site from gates open from 11am. No cash sales.
Pass Outs
Patrons are free to come in and out of the festival at any time. Do not remove your wristband during the festival.
Fold up camping chairs & picnic rugs
Attendees are welcome to bring fold-up camping chairs & picnic rugs.
First Aid
Our emergency medical team are always onsite. They are located underneath the grandstand. Or please call the emergency hotline number on 0467 946 475.
Pick up / Drop Off
A pick up / drop off area is located on Kennedy St (cnr Dumaresq St). This is for Uber, Taxi and private drop offs. A separate drop off area within the festival site is designated for disabled persons.
The main entry point to the Festival will be at the Showground gates on the corner of Kennedy and Dumaresq Streets.
Please check the Festival map for details.
Recycling
Refuse, Reuse, Reduce and Recycle.
We have effective bin systems throughout the site and ask that you put all rubbish in its place. We thank you for keeping The Big Chill beautiful. It’s a team effort!
Water
Bring an empty, re-usable water bottle to fill up while onsite at one of our re-fill stations or FREE water stations. See map for details and remember to stay hydrated!
Smoking
In accordance with NSW smoking laws, cigarettes will not be sold inside the festival. Smoking is prohibited inside the tents and structures. Please bin your butts!
Important links
Event Hashtag
#bigchillarmidale